Returns & Exchanges

At Tuft & Paw, we want you to love your new look as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your pieces are in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Your Return

  Hand your package to the designated carrier or drop it off at any authorized shipping location in your area.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund or exchange within 5 to 7 business days.